Helpdesk / Employee Technical Support
Looking for technical support for you or your staff?
The HelpDesk / Client Services team provides support for employee system access (e.g., Outlook, Dayforce), software (e.g., Microsoft Office), multimedia and hardware (e.g., computers, printers, and phones).
Email us: vicu.resnet@utoronto.ca
Call us: 416-585-4421
Office Hours:
- Monday - Friday: 9:00am – 5:00pm
- Saturday - Sunday: closed
Visit Us: Information and Technology Services Office
Victoria College, VC 04C
Deaf and Hard of Hearing, please email: vicu.resnet@utoronto.ca
Students in Residence
Getting started on the residence network (ResNet)
·Wired access - Use the Getting Connected disc, included in check-in registration package
·Wireless access - Connect to the U of T wireless network
Supported operating systems
·Microsoft Windows (Vista / Windows 7 / Windows 8)
·Apple (OS X 10.5, 10.6, 10.7, 10.8, 10.9)
System requirements
·CD ROM or USB Drive (500MB free)
·Network Adapter - 10/100/1000Base-T
·Wired Router (Optional)
·A wired router may be used to connect multiple devices to a single data outlet.